Furniture Warranty

Vision Woodwerx LLC (“We” or “Us” or “Our”) warranties each piece of furniture, to the original purchaser (“You” or “Your”), to be free from manufacturing defects and workmanship errors for its useful life, provided the furniture is used in a residential application. This limited lifetime warranty (“Warranty”) does not cover commercial use, normal wear and tear, or wood expansion and contraction caused by uncontrolled humidity conditions.  

Wood’s natural beauty and uniqueness are evident in each piece of furniture. It is also wood’s natural tendency to adapt to climatic and seasonal changes as found in your home. Most hardwoods have an open-grain character and even after finishing with today’s state-of-the-art finishes, wood will expand and contract as the woodgrain adjusts to fluctuations in humidity levels. These seasonal effects may be evidenced by joints or grain that may open and close slightly over time, this occurrence is natural and to be expected.

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Recliner Mechanisms (250 lb. rating)

We warrant the original purchaser, a limited three (3) year warranty for residential use only. A defective mechanism may be replaced or repaired, at our discretion. You are responsible for any shipping or packaging charges, except during the first year of this warranty.

Glider Bearings (250 lb. load rating)

We warrant our glider bearings for a two (2) year period. If found defective, the bearing(s) will be replaced at no cost to you.

Seat Foam Cores

We offer a warranty on our foam cores against any manufacturing defects for the lifetime of the product. We fabricate our standard seating with (High Resilient 2.6 Density) polyurethane foam, which is considered the highest quality foam available to the upholstered furniture industry. The seat foam core refers only to the foam of the cushion, not the fiber wrap or the fabric or leather casing.

Note: Even though we use high-performing polyurethane foam, some flattening or loss of resiliency will occur as a result of normal use and aging. This is not covered under the warranty. 

Cushion materials conform to the shape of the user and is not considered to be a manufacturing defect. 

Cushion softness is significantly affected by the type of fabric or leather that surrounds it. Proper maintenance and seat cushion rotation where applicable will provide longer life and greater durability. 

Cushions suspected to be defective must be returned to us for industry testing. If it is determined that the cores were not properly cared for or were under extreme abuse, this would void the warranty. If found defective, we will replace cushion(s) at no charge. Shipping and handling charges will apply to cushion cores replaced after two (2) years. 

Blown Fiber Backs Note: Back cushions with blown fiber filling are exceptionally soft, but these fibers will show a loss of resilience as a result of normal use. We cannot warrant blown-fiber back cushions against the softening and flattening of fibers, which are considered normal wear, and not defects. The cushions should be fluffed occasionally to keep these fibers evenly distributed.


We warrant all fabrics for a period of one (1) year to the extent of the warranty provided to us by the original fabric supplier. In general, fabric manufacturers do not warrant for pilling, shading, fading, shrinkage, wrinkling, or stretching, so those properties are not covered under this warranty.


We warrant all leathers for a period of one (1) year to the extent of the warranty provided to us by the original leather supplier. In general, leather manufacturers do not warrant for improper cleaning or contact damage, fading, shrinkage, wrinkling, or stretching, so those properties are not covered under this warranty. Leather is a natural product, so wrinkles, insect bites, healed scars, and other natural markings, as well as some color and surface variations, are not considered flaws. Please see our Genuine Leather Disclaimer for more information.

Exclusions: This warranty does not apply to furniture that is intentionally misused, or to damage resulting from negligence, exposure to sunlight or outdoor elements, nonresidential use, improper cleaning, pet damage, or other unreasonable use, or to fabric damage or failure due to a fabric protection chemical treatment, improper cleaning, or when abnormal heavy soiling or abuse is evident. This warranty applies only to the original purchaser and terminates in the event of resale or recover. Because our seating is made by hand using natural materials, minor variations will occur from piece to piece. Therefore, this warranty does not cover such minor differences between your furniture and in-store samples, printed materials, and video or Internet displays.